Privacy Policy
Privacy Policy
This Privacy Policy ("Policy") describes how XCEL Physical Therapy ("XCEL," "we," "us," or "our") collects, protects, and uses the personally identifiable information ("Personal Information") you ("User," "you," or "your") may provide on the XCEL Physical Therapy website and any of its related services (collectively, "Website" or "Services"). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control or to individuals that we do not employ or manage.
Collection of Personal Information
We receive and store any information you knowingly provide to us when you fill out forms on the Website, such as appointment requests, contact inquiries, or newsletter sign-ups. You can choose not to provide certain information, but this may limit your ability to access some Website features. If you have any questions about what information is mandatory, please contact us.
Collection of Non-Personal Information
When you visit the Website, our servers automatically record certain information sent by your browser. This may include your device’s IP address, browser type and version, operating system, language preferences, referring webpage, pages visited, time spent on those pages, and other statistics.
Use and Processing of Collected Information
We may use the collected information for the following purposes:
Personalizing your experience on the Website
Improving our Website and Services
Communicating with you, such as appointment confirmations, updates, and reminders
Running and operating the Website and Services
Non-Personal Information is collected to identify potential cases of abuse and to establish statistical information regarding Website usage. This data is not used to identify any individual user.
We process Personal Information based on:
Your consent for one or more specific purposes
The necessity of providing information for service agreements
Legal compliance obligations
Legitimate interests pursued by XCEL or third parties
If you need further clarification on the legal basis for data processing, please contact us.
Information Transfer and Storage
Depending on your location, data transfers may involve storing your information in a country other than your own. You are entitled to learn about the legal basis of such transfers and the security measures we take to safeguard your information.
User Rights
You have the right to:
Withdraw consent where previously given
Object to data processing on legal grounds other than consent
Verify the accuracy of your information and request updates or corrections
Restrict data processing under certain circumstances
Request data erasure under applicable conditions
Receive your data in a structured, machine-readable format and transfer it to another service provider, where technically feasible
How to Exercise Your Rights
To exercise any of these rights, contact us using the details provided in this Policy. Requests will be addressed as soon as possible and always within one month.
Privacy of Children
We do not knowingly collect Personal Information from children under 13. If you believe a child has provided us with Personal Information, please contact us immediately.
Newsletters
You may voluntarily subscribe to our electronic newsletters. You can opt out at any time by following the unsubscribe instructions in the emails or by contacting us directly.
Cookies
The Website uses cookies to personalize your experience and improve our Services. You may modify your browser settings to decline cookies if preferred.
Do Not Track Signals
Our Website does not currently respond to Do Not Track signals from browsers.
Information Security
We take reasonable administrative, technical, and physical measures to protect your Personal Information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Breach
If a data breach occurs, we will take appropriate measures, including investigation, reporting, and user notification where necessary.
Legal Disclosure
We may disclose information as required by law or when we believe it is necessary to protect our rights, investigate fraud, or respond to legal requests.
Changes to This Policy
We reserve the right to update this Policy at any time. Changes will be posted on the Website, and continued use of the Website constitutes acceptance of the revised Policy.
Contacting Us
If you have any questions about this Policy, please contact us at:
XCEL Physical Therapy