What to expect for your first visit
We want your experience with us to be a positive one. You may be uncertain about what to expect. Don’t worry. We want to provide you the care you need so you can reach your individual health goals.
Please dress comfortably in loose-fitting clothing so you can show and describe the area that will be evaluated and treated by the therapist. For example, if you have an injured knee, it might be best to wear shorts; if you have an injured shoulder, a tank top might be a good choice; and for low back problems, please wear a loose-fitting shirt and pants in order for our therapists to perform an examination. We do have changing rooms, if you prefer changing here.
For your first visit, please come 10-15 minutes early and bring a photo ID, your insurance card, and your doctor’s referral. If you have X-rays or MRI reports, please also bring these so we can review your tests.
To be respectful of your time, it would greatly help if you could fill out some information prior to coming into the clinic for your appointment. This ensures you spend the most time possible with your XCEL Therapist.
To start working on those forms, please click the appropriate link based on your insurance carrier here:
Medicare: https://tinyurl.com/Complete-forms-here
Other/commercial insurance: tinyurl.com/Complete-forms
Please call if you have any questions or need more information. We are looking forward to seeing you in the clinic and helping you XCEL!
Insurance Carriers
We want to make your visit with us as easy as possible. That’s why we are in the process of obtaining contracts with the insurance providers below, including:
Please call to verify that your plan is accepted by us. We also accept payments in cash, credit card, and debit card. If you have any questions about our services or payment options, please give us a call. We are happy to assist you.
- Aetna
- BCBS/Anthem
- Cigna
- Coventry Health Care
- Essence Healthcare Inc
- Health Alliance Medical Plans
- Humana
- Medical Associates Health Plan
- Medicare
- Sierra Health and Life
- Tricare Humana
- UMR
- United Healthcare
- Worker's Comp
Please call to verify that your plan is accepted by us. We also accept payments in cash, credit card, and debit card. If you have any questions about our services or payment options, please give us a call. We are happy to assist you.